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Q
Are the machines listed on your website in stock?
A
Yes. All machines listed on our website are in stock located in
and located in either Yokohama or Osaka, Japan.
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A
Once your order is confirmed, payment by telegraphic transfer (T/T) is required
before shipment arrangements can begin.
Shipment arrangements will begin after payment has been received.
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Q
What shipping methods are available?
A
We usually ship our machines by container, bulk carrier, or
RoRo vessel.
For container shipments, we ask customers to order a full container load (FCL).
Our quotations are based on FCL shipments.
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Q
How can I vist your stock yard?
A
If you would like to inspect our machines, please contact us in advance
to arrange an appointment.
Most of our machines are stored in Yokohama, approximately 10 minutes by car
from our office.
You are always welcome to visit our office, and we will be happy to drive you to our stock yard.
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Q
What condition are the machines in?
A
Most of our machines are in good working condition, as they are inspected,
repaired, and maintained by our experienced staff.
If a machine has any known issues, we will clearly inform you before making an offer.
While we make every effort to provide accurate information about each machine's condition,
we cannot guarantee that it is free from defects or unforeseen problems.
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Q
Can you support us if we find any problems after we use the
machines?
A
We inspect, repair, and maintain our machines ourselves, so we are
familiar with the condition of each one.
If you experience any problems after shipment, please feel free to contact us.
We will do our best to provide technical advice and recommend appropriate solutions.
If spare parts are required, we can also provide a quotation and help you find the best solution.
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Q
Is detailed information of machines such as MODEL, SERIAL NO,
YEAR, HOUR and SPEC correct?
A
We make every effort to provide accurate information based on our knowledge
and experience.
However, we cannot guarantee that all information is complete, accurate, or up to date.
If you notice any errors or discrepancies, please let us know.
We will verify the information and update it as necessary.